Tablet Price Promotions to Boost Demand

Staples is the latest retailer in the tablet market to offer a price promotion on tablets. The company is offering a coupon for $100 off tablet purchases (excluding the HP TouchPad) through July 30.

The coupon is the latest price move by a tablet player to spur demand. Tablet brands have recently been lowering prices to boost demand as the US market enters the high volume back-to-school season. Motorola dropped $100 off its Xoom, from $599 to $499, earlier this month. Acer cut $100 off its Iconia A500, from $499 to $399, this past week in Best Buy circulars. Toshiba launched its Thrive at $429 for the 8GB version. Apple’s iPad starts at $499 and had initially set the bar for what tablet pricing should be. However, brands are having trouble reaching levels similar to the iPad’s success with their devices.

Brands and retailers have been gradually catering to the emerging device category through differentiated floor space, dedicated business units, and specific sales strategies. Staples is the first major retailer to offer a price promotion on tablets. Price cuts tend to be viewed as a last resort. Still, many are aiming for significant adoption, viewing iPad sales as the basis for their expectations. Apple reported sales of 9.2 million units in Q2, up over 180% Y/Y. Other brands are nowhere near experiencing iPad-like success.

These price moves may boost demand in the short term, although I doubt it will be to the level they’re expecting, but long term, it devalues the category and threatens the margin levels that they are hoping to achieve. This is especially risky at the start of a category because it sets the consumer’s expectation of what a product should cost. It also makes it difficult to raise that price expectation in the future. We saw that with mini-notes (or netbooks) and the impact on notebook average sales prices.

To a certain extent, the brands and retailers have their hands tied because Apple is having so much success with their tablet. There is an impression that if you can’t reach that level, then you’re messing it up. The reality is: the brands and retailers competing with Apple are playing from behind, and in their desperation, they might be digging themselves into a deeper hole. One could argue that the brands and retailers are responding to what the market is willing to pay for their tablets. That might be easier to accept if the devices in the market were fully mature and not experiencing glitches; however, it is giving the impression that these products aren’t completely finished.

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Chromebooks: What Netbooks Should Have Been All Along

When netbooks were first launched in late 2008, they were billed as clamshell devices meant to access the internet. About a decade earlier, these devices were also referred to as internet appliances. These netbooks were much less expensive than notebooks at the time, partly because of their limited functionality and partly because of their sleek size (eliminating components such as optical drives). The concept of these devices quickly devolved as consumers focused on price. Brands seized the growing demand opportunity and slapped together miniature notebooks using what they had at the time: notebook components.

What the industry was left with was inexpensive small notebooks, not internet access devices, but “net” books. Many research firms, including DisplaySearch, took to calling netbooks “mini-notes” because they were recognized as miniature notebooks. Research firms took a lot of heat from PC brands, component makers, and others who were worried that if these inexpensive mini-notes were thought of as notebooks, they would lead to lower average selling prices of notebooks. That is what ended up happening. Now the mini-note category is shrinking as brands move away from the modest margins of mini-notes to tablet PCs, while the need and opportunity for devices specialized for internet access remains.

Enter the Chromebook, a clamshell device whose main objective is to access the internet, with some versions coming in at mini-note prices; a case in point is the Acer AC700-1099, selling for $349. Some have said that Chromebooks will be doomed from the start because of the impression that they need a mobile broadband connection to be of any use. I’d say that’s a marketing error that needs to be corrected: Chromebooks can use WiFi to connect to the internet and can be useful anywhere there is a hot spot. The goal is convenience, not productivity. For consumers looking for an instant-on device with a long battery life and sleek design, just for connecting to the web for email and accessing digital media, Chromebooks will be of interest.

Chromebooks have recently started selling, so it’s too early to judge the market’s reaction. However, informal indications seem to point to some traction. As of this writing, the Acer Chromebook was ranked sixth on Amazon.com’s bestsellers list for laptops, and the more expensive Samsung Series 5 in silver with WiFi and 3G versions in white were also in the top 20.

Click here to read more analysis from Richard on the DisplaySearch blog.