Post Tagged with: "strategy"

When Markets Are No Longer Price Sensitive

When Markets Are No Longer Price Sensitive

There will always be a customer who only wants the lowest cost products. That truth however, does not represent the whole market. Price, for the majority of consumers, is not the only driving purchasing force. If in every market the lowest cost product was all consumers wanted–then we would all be driving Toyota Corollas. The [...]

Is Apple Stock and Customer Satisfaction Tied Together?

Is Apple Stock and Customer Satisfaction Tied Together?

The American Customer Satisfaction Index (ASCI) recently released their findings across multiple industries. Unsurprisingly Apple continues to reign supreme when it comes to customer satisfaction. In fact according to the release Apple’s customer satisfaction is now at 87% 9 points higher than their closest competitor. There was however another point in this release that caught [...]

Dear Industry: The Series Introduction

Dear Industry: The Series Introduction

Tech.pinions exists to be a valuable resource for the technology industry. Editors, authors, and contributors to Tech.pinions are all professionals from within the technology industry. Most of our writers are professional analysts whose life work and analysis is designed to be speak to and for the technology industry at large. Our goal as a site [...]

There is No Such Thing as an iPhone Killer

There is No Such Thing as an iPhone Killer

Samsung recently released its latest smart phone in the Galaxy S II line called the Epic 4G. Some in the media are hailing it as an iPhone killer, a statement that is at its deepest level entirely ignorant. Amazon will soon be releasing a tablet version of their popular Kindle e-reader and again people will [...]

Why Some Products Are Not For You

Why Some Products Are Not For You

One of my favorite commercials growing up was for a product called Bubble Tape. If you don’t know or don’t remember, Bubble Tape was six feet of bubble gum rolled up tightly to fit into a can that looked like chewing Tobacco. The gum tasted just like bubble gum but you got six feet of [...]

Why Apple’s Loss of Retail Chief to JC Penney is Apple’s Gain

Why Apple’s Loss of Retail Chief to JC Penney is Apple’s Gain

I have written in various columns over the last few months, that once Apple moved the center of our digital life from the Mac and to the cloud, they could be freed up to offer many more devices that are Apple branded and gain greater features from their cloud offering. This idea became crystal clear [...]

Why Apple Has a Strong Competitive Advantage

Why Apple Has a Strong Competitive Advantage

One of the primary things about being an effective technology industry analyst is that I have to clearly communicate our perspectives about the technology industry as a whole to my firms clients. This requires more than just the regurgitation of information as we gather it in the field. It requires explaining more fundamental elements of [...]