For platform providers it is important to not just understand your customers needs but also how they behave while on your platform. Most companies I come across know a fair bit about their customers but…
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Ben Bajarin is a Principal Analyst and the head of primary research at Creative Strategies, Inc - An industry analysis, market intelligence and research firm located in Silicon Valley. His primary focus is consumer technology and market trend research and he is responsible for studying over 30 countries. Full Bio
