Google search

Time for Google to have Consumer-Facing Customer Service

One of the themes coming out of the Google I/O conference last week was Google plans to make a more aggressive push into the consumer hardware business. The company announced the Home product, an AI-oriented … Continue reading

Mark Lowenstein / May 27th, 2016
unpacked

Unpacked: Analysis of This Week’s Top News

Twitter – by Jan Dawson Twitter this week announced that, in the coming months, it will start exempting some forms of content from its traditional 140 character limit, including pictures, usernames, videos, and polls. The...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Ben Bajarin / May 27th, 2016
0
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Apple’s Route to Virtual Reality

Given how focused four of the other major consumer technology players are at the moment on Virtual Reality and Augmented Reality, many people are reaching the conclusion Apple must act fast or be left behind. … Continue reading

Jan Dawson / May 26th, 2016
google assistant

Should Virtual Assistants Be Humanized?

Last week at Google I/O, we saw the introduction of Google Home and Google assistant. Like Amazon before it, Google made a distinction between the object Home, an Echo-like smart speaker, and Google assistant. Unlike … Continue reading

Carolina Milanesi / May 25th, 2016
Quarterly smartphone base growth

Peak Smartphone in the US?

I wrote previously about the slowing smartphone upgrade rate in the US. Today, I want to tackle the other side of the smartphone sales coin — slowing growth in the US smartphone base. Together, these...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Jan Dawson / May 24th, 2016
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Is Storytelling the Key to VR’s Future?

A few weeks back, I attended the Collision Conference in New Orleans. This is my favorite “food city” so, when I found out Collision would be held in the Crescent City, I booked a flight … Continue reading

Tim Bajarin / May 23rd, 2016
Silicone wafer in a tray

Google’s Custom Chip may be the Biggest I/O Announcement

Near the end of Google’s two hour I/O keynote, they snuck an announcement in which may be the biggest deal of the whole event. Google officially announced a project they have been working on for...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Ben Bajarin / May 19th, 2016
0
Google search

Echo and Home are Endpoints, not the Endgame

Yesterday, Google announced its answer to Amazon’s Echo home speaker product, which will be known simply as Home. But it also announced what it called “the Google assistant”, which will operate both on the Home … Continue reading

Jan Dawson / May 19th, 2016
electric car charging process by power cable supply plugged in

Hardware Upgrades Offer New Opportunities

Software upgrades are commonplace. We have them in apps, video games, computer software. Pay an additional amount and the products can seamlessly acquire new capabilities. Now, there’s an equally seamless hardware upgrade: Tesla will upgrade … Continue reading

Phil Baker / May 18th, 2016
IVR - Interactive Voice Response, acronym business concept

The Missing Link in the Voice AI/UI Experience

By now you probably are aware a sort of battle in voice and AI is brewing between Google, Apple, Microsoft, and Amazon. Google has Google Now. Microsoft has Cortana, and Apple has Siri. And, most...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Tim Bajarin / May 18th, 2016
alienware VR desktop

Virtual Reality Brings New Life…to Desktops?

OK, be honest. When was the last time you really thought about desktop PCs? Especially new desktop PCs? Probably not recently. Heck, with all the press about the death of PCs we’ve seen over the … Continue reading

Bob O'Donnell / May 17th, 2016
good bad a moral dilemma about values and principles right or wrong evil or honest ethics legal or illegal road sign arrow

The Biggest Rip-offs and Best Bargains in Consumer Tech

I’ve been thinking about pricing for various consumer tech products and services and there are some aspects that are incongruous. For example, how is it you can host a conference call for 150 colleagues for … Continue reading

Mark Lowenstein / May 16th, 2016
Screenshot 2016-05-13 15.31.28

The Big Six in Q1 2016

Every quarter, once earnings season is over, I put together a set of comparisons for the “big six” consumer technology companies: Alphabet, Amazon, Apple, Facebook, Microsoft, and Samsung. The full analysis goes into a deck...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Jan Dawson / May 16th, 2016
Screen Shot 2016-05-12 at 9.25.33 PM

Unpacked: Apple Invests in China Ride Sharing Platform Didi

News broke late last night that Apple is investing in Chinese ride-hailing service Didi Chuxing to the tune of one billion dollars. I’m sure this investment will be over analyzed but there are a few...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Ben Bajarin / May 13th, 2016
people in consumer electronics  retail store looking at latest laptop, television and photo camera to buy

Google, Amazon, the Chinese, and the Hardware Brands of Tomorrow

Google’s hardware strategy has always felt less like a strategy and more like a string of experiments. It is understandable why a company like Google is interested in their own hardware. In many ways, Google...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Ben Bajarin / May 12th, 2016
0
Portrait of happy family sitting on the sofa while using laptop to control a smart house technology system, shot outdoors

The Smart Home is Stuck

Alphabet’s Nest subsidiary has been in the news recently for all the wrong reasons. Whether for unpleasant management styles, uncomfortable financial belt-tightening, or a failure to hit annual targets. All this has many people asking … Continue reading

Jan Dawson / May 12th, 2016
Windows 10 PC

Stop Talking about Replacements. Give PC Owners Something New Already!

The marketing machine around 2-in-1s has been at full speed for a few years now. As Windows 8 was coming to market, hardware vendors, Intel, and Microsoft all put their thinking caps on to see … Continue reading

Carolina Milanesi / May 11th, 2016
Young woman wearing headphones on virtual blue interface

The Conversational IO

Within my industry circles of analyst colleagues, industry executives, and venture capitalists, the idea of next-generation computer interfaces comes up frequently and conversational UI is a main theme. You are going to here quite a...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Ben Bajarin / May 11th, 2016
Amazon Prime subscibers by income

The Downside to the Subscription Explosion

I wrote previously about Apple’s embrace of “monthlification” and both the pros and cons of such an approach for Apple and its customers. But the reality is the trend of subscription-based everything goes far beyond...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Jan Dawson / May 9th, 2016
Heart rate monitor smart watch for sport. Athlete wearing heart rate monitor. Runner using sports smartwatch on running workout outside. Female athlete tracking activities using wearable technology.

Wearable Market Observations From the Masses

A little over a week ago, I attended the Jazz Fest in New Orleans. Thousands of people showed up from all over the country to eat great food and listen to great music. Being an … Continue reading

Ben Bajarin / May 9th, 2016
Man with future high tech smart glasses concept

The Challenge and Opportunity of Augmented Reality

Over the last three weeks, I’ve spent an enormous amount of time talking face-to-face with technology investors in San Francisco, Silicon Valley, New York, and London. These conversations tend to be wide-ranging, covering numerous topics … Continue reading

Tom Mainelli / May 6th, 2016
Screen Shot 2016-05-04 at 8.49.53 AM

India Bans Second Hand iPhones, the Services Narrative, Hardware Maturity

India will remain a key area of interest in the iPhone narrative. While we can chime in on the big debate of whether the iPhone will see growth again in 2017, we can’t ignore the...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Ben Bajarin / May 5th, 2016
0
US wireless upgrade rates Q1 2015 and 2016

The New Smartphone Upgrade Cycle

I’ve written a couple of times (here and here) for Insiders about smartphone upgrade cycles in the US. Today, I want to broaden the discussion a little and talk about something slightly different. This is … Continue reading

Jan Dawson / May 5th, 2016
iPhone 6s

Two Technologies That Could Spur New iPhone Growth

Apple’s last earnings call made it clear the spectacular iPhone growth of the past has peaked. Although Apple is still doing well in services, Macs, and even iPhones, the drop in iPhone sales has left … Continue reading

Tim Bajarin / May 4th, 2016
India. 3D. India map with flag

Apple’s Emerging Market Challenge

Last week, Apple reported that sales of iPhones were down in the last quarter vs a year ago and, from the numbers, it was clear Apple’s iPhone growth has peaked. Apple’s forward-looking predictions for the...

Our Insider subscription service is designed for readers who crave the latest analysis, research, and insights on all the hot topics and latest trends in the technology industry. This service is a fresh take on industry analysis. Our team is composed of highly respected and credible industry analysts. Our authors speak regularly at industry trade shows and are their insights are highly sought after and utilized by many journalists, pundits, and executives of the top technology companies in the industry today. If original analysis, research, data, and perspective on the technology industry then consider subscribing. [cointent_extras] To continue reading purchase this article: [/cointent_extras] [cointent_lockedcontent view_type="condensed"] [/cointent_lockedcontent][cointent_extras]Or subscribe and become an Insider:[/cointent_extras] As an Insider you'll get exclusive access to all premium columns and features, quarterly industry reports and more.

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Tim Bajarin / May 3rd, 2016
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