Northeast Georgia Health System has integrated artificial intelligence solutions to address healthcare worker burnout. The AI tools are now part of Dragon Copilot and embedded within Epic’s electronic health record system. They automatically capture conversations between patients and caregivers and generate draft notes directly within Epic.
NGHS has trained nearly 480 clinicians to use DAX Copilot during its enterprise deployment. Matthew Zimmie, MD, MSHI, chief medical informatics officer for NGHS, said, “We are finding solutions like this are decreasing the cognitive burden and time constraints on our colleagues and making their work lives easier. That’s a win for everyone, because we believe less-stressed clinicians lead to better work-life balance, higher engagement, and improved care for patients.”
In August, NGHS launched Wave 2 of Epic’s early-adopter program for ambient orders.
The program aims to simplify and enhance clinician workflows.
Combatting burnout with AI integration
Matt Hanley, MD, President and CEO of NGHS, said, “We have the tools to give clinicians more time with their patients and more control over their day.
It’s how we’re working to retain and recruit the best and brightest people to improve the health of our community in all we do.”
The adoption of AI solutions by NGHS is part of a growing trend in the healthcare industry. Healthcare providers are turning to technology to help alleviate the burden on their staff and improve patient care. By automating tasks like note-taking and order entry, AI tools can free up clinicians to spend more time with their patients.
The integration of AI into electronic health record systems like Epic is also becoming more common. This allows for a seamless workflow and reduces the need for clinicians to switch between different systems. As healthcare providers continue to face challenges like burnout and staffing shortages, the use of AI solutions is likely to become more widespread.
By investing in these technologies, healthcare organizations can improve the well-being of their staff and the quality of care they provide to their patients.
