From what I’ve heard, Chromebooks have been a bit of a mixed bag on the customer satisfaction front. On one hand, for people who want a simple, inexpensive keyboard-based device and for schools that need the same and want to combine it with Google Docs and other Google services, they’re a great fit. But, for consumers who want a more general purpose PC, the severe lack of applications can lead to reasonable return numbers.
Price point is one of they key drivers for Chromebooks, as I mentioned in the podcast, because they are the cheapest clamshell-based device you can buy. The truth is, lots of people still want keyboards and simple access to e-mail and the web and Chromebooks are a good fit for that particular need. As a result, sales numbers have been growing pretty impressively from what I’ve been hearing, especially in the US market.